Overview
This Privacy Policy explains how we collect, use, and protect information when you use the Healthcare Comm platform. By using the service, you agree to the practices described here.
Information We Collect
- Account data: name, email, role, and authentication details.
- Message data: inbound and outbound messages, metadata, and attachments.
- Usage data: logs, analytics, and diagnostics for reliability and security.
- Integration data: tokens and configuration for connected services.
How We Use Information
- Provide and operate the platform and its features.
- Secure accounts, detect abuse, and prevent fraud.
- Improve performance, reliability, and user experience.
- Comply with legal obligations and enforce policies.
Data Retention
We retain data only as long as necessary to provide the service and meet legal or operational requirements. You may request deletion subject to applicable laws and contractual obligations.
Security
We apply administrative, technical, and physical safeguards designed to protect data. No method of transmission or storage is 100% secure, but we continuously improve our controls.
Your Choices
You can update account settings, manage integrations, and control access. If you have questions about your data, contact your account administrator.
Updates
We may update this policy from time to time. Changes will be posted on this page with a revised date.